Privacy Policy
Your privacy is important to us. This policy explains how HVAC Repairs of Houston collects, uses, and protects your personal information.
Last updated: November 30, 2025
Information We Collect
We collect information you provide directly to us, such as when you:
- Request a service quote or contact us
- Schedule an appointment or service
- Subscribe to our newsletter or communications
- Provide feedback or reviews
This information may include:
- Name, email address, and phone number
- Service address and property details
- HVAC system information and service history
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide HVAC services and respond to your requests
- Schedule appointments and service calls
- Process payments and maintain billing records
- Send service reminders and maintenance notifications
- Improve our services and customer experience
- Comply with legal and regulatory requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption
- Regular security assessments
- Employee training on data protection
- Limited access to personal information
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. These technologies help us:
- Remember your preferences
- Analyze website traffic and usage
- Improve website functionality
- Provide personalized content
You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with relevant authorities
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: